Registration is conducted on a first-come-first-serve basis.
The course is open to public health professionals, quality managers, medical and paramedical staff, global health consultants, ministries, and development partners.
The course aims at strengthening the capacity of professionals responsible for managing quality in healthcare settings at all levels in the health system.
The course consists of seven content-related modules and one module in which participants will work on a transfer project.
The course aims to increase competencies for strategic decision-making in managing quality, enhance skills in quality improvement mechanisms and build positive patient-centred attitudes. Participants will be introduced to current health system concepts, financing mechanisms, human resource methods and other key elements associated with improving quality at all levels of a health system.
Participants will be exposed to examples of international and local quality problems, methods to identify opportunities for improvement and various mechanisms for change management.
– The importance of quality within a health system / country context
– Quality improvement strategies
– Basic principles of thinking about health systems
– Basis concepts of QI monitoring & evaluation
– Patient safety
– Health human resource management
– Quality and related financial concepts