Language and Short Courses 2019/2020

Quality Improvement – A Key for Health Systems Strengthening Quality Improvement

Universität Heidelberg • Heidelberg

Type of e-learning element
  • Virtual classroom
  • Blended learning
  • Open Educational Resources
Level / degree
Short course
In cooperation with
ISQua – international Society for Quality in Care

evaplan GmbH am Universitätsklinikum

aQua – Institut für angewandte Qualitätsförderung und Forschung im Gesundheitswesen GmbH


6 months
Registration necessary
More information on registration

Registration is conducted on a first-come-first-serve basis.

Target group

The course is open to public health professionals, quality managers, medical and paramedical staff, global health consultants, ministries, and development partners.

General description of e-learning element and content

Content Overview

The course aims at strengthening the capacity of professionals responsible for managing quality in healthcare settings at all levels in the health system.

The course consists of seven content-related modules and one module in which participants will work on a transfer project.

The course aims to increase competencies for strategic decision-making in managing quality, enhance skills in quality improvement mechanisms and build positive patient-centred attitudes. Participants will be introduced to current health system concepts, financing mechanisms, human resource methods and other key elements associated with improving quality at all levels of a health system.

Participants will be exposed to examples of international and local quality problems, methods to identify opportunities for improvement and various mechanisms for change management.

Main Topics

– The importance of quality within a health system / country context

– Quality improvement strategies

– Basic principles of thinking about health systems

– Basis concepts of QI monitoring & evaluation

– Patient safety

– Health human resource management

– Quality and related financial concepts

Course organisation

During the six-month course, the participants will be guided by an online tutor and supported by experts.

In addition to self-study activities, the learners will collaborate in small groups and communicate on the course learning platform.

For the seven content-based modules, the distribution of time is as follows: individual engagement with learning material 60%, chats and discussion 15%, assignments 25%.

The course also includes a transfer project with a duration of 60 hours. The time is distributed as follows: online individual engagement 20%, chats and discussions 10%, individual assignment investment 70%.

This course is part of our short course portfolio in Global Health.

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Types of assessment

Exam, projects

ECTS points (max.)
E-learning element is part of a study programme
Phase(s) of attendance
International elements
  • International guest lecturers
  • Courses are led with foreign partners
  • International comparisons and thematic reference to the international context
  • Content-related regional focus
1,500 EUR
Language requirements

Excellent command of English

Required technical equipment

Access to the Internet

Registration necessary
More information on registration

Registration is conducted on a first-come-first-serve basis.

Submit application to